Which best represents your target customer?

Compared to 2022, this year we split “Businesses” into “Small Businesses” and “Mid-Large Businesses.” SaaS is mainly B2B, but B2B doesn’t necessarily mean “enterprise.” Small businesses dominate the target customer profile, followed by creators/prosumers. Not shown here is a <1% representation of “Governments” as additional option.

Which best describes your primary market?

Compared to 2022, we decided to group options by region instead of selecting specific countries. Unsurprisingly, the North American market is the largest. Still ~27% of the market is outside of NA. And considering that the 2022 survey had “United States” at 81%, SaaS is definitely trending more global.